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Contributor I
February 23, 2022
Solved

Turbo Theme Back In Stock Onsite JS wrong variant

  • February 23, 2022
  • 1 reply
  • 257 views

Hi Everyone, 

I’m looking checking my console log to see why the join waitlist button appears on the wrong variant. It seems that the click/listener is 1 variant behind when listing hence, the variant tracked is not in sync with the click of the person.

https://jilllao.com/products/amelia-cut-out-trench-dress?variant=41653758165158

SHould be the 0/out of stock variant but the waitlist appears on the other variant after clicking the out of stock variant. 

 

    This topic has been closed for replies.
    Best answer by Dov

    Hi @chuckchang23,

    Thanks for sharing this with the community.

    I can see that your website is currently password protected. I recommend reaching out to our support team and providing them with the necessary details so they can have a closer look at your site. Keep in mind support will only troubleshoot back in stock for free Shopify themes.

    I’d also have a look through the following thread for potential solutions:

    If you’re still having trouble after trying the above, I recommend seeking out the assistance of one of our wonderful partners

    Thanks for being a member of our community.

     

    1 reply

    Dov
    DovAnswer
    Klaviyo Alum
    February 24, 2022

    Hi @chuckchang23,

    Thanks for sharing this with the community.

    I can see that your website is currently password protected. I recommend reaching out to our support team and providing them with the necessary details so they can have a closer look at your site. Keep in mind support will only troubleshoot back in stock for free Shopify themes.

    I’d also have a look through the following thread for potential solutions:

    If you’re still having trouble after trying the above, I recommend seeking out the assistance of one of our wonderful partners

    Thanks for being a member of our community.

     

    DD