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Question

UI/UX now worse on campaign audience selection, why?

  • June 4, 2026
  • 1 reply
  • 16 views

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I would love to understand the rationale as to why the audience selection page on the campaign setup now shows “X Selected” in the send to/don’t send to drop down areas instead of spelling them out fully like it was before. This UI change now requires you to click and scroll through to see what’s actually chosen (they aren’t even all pulled together to the top or something). It will be much easier now to make audience criteria QA mistakes and lead to sending/not sending emails to the wrong people because you have to dig and see what was actually chosen.

What problem is this change actually solving?

1 reply

ArpitBanjara
Principal User II
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  • Principal User II
  • June 4, 2026

Hey ​@amoncrief 

I noticed that too and i dont like it either. but i saw that a few days ago, but i dont see it happening anymore. I would have attached a screenshot, but i dont see it that way anymore. can you attach a screenshot here? I will then cc the community manager to take this forward with the right team at Klaviyo. 

Thank you

Cheers

Arpit