Problem Solver I

Solved

Using MyStore.com in Flow instead of mystore.myshopofy.com

Forum|Forum|4 years ago
February 11, 2022
7 replies
363 views

Hello,

My problem is that {{ event.extra.responsive_checkout_url }} returns mystore.myshopify.com as oppose to mystore.com. I asked support and they said I should change that from Integrations → Shopify → Store URL However, that was misleading advice as the Store URL must follow the pattern mystore.myshopify.com

I am not sure how to fix this. I obviously don’t want to send my potential customers to another URL than my store’s.

Thanks in advance

Flows

This topic has been closed for replies.

Best answer by Hossam

Well, after spending a few hours on this I found a workaround..

You just need to replace {{ event.extra.checkout_url }} with

https://mysite.com/[STOREFRONT_ID]/checkouts/{{ event.extra.token }}

Reference: https://help.klaviyo.com/hc/en-us/articles/360018227032-How-to-Add-a-Link-that-Applies-a-Unique-Coupon-Code-at-Checkout-for-Shopify#add-the-discount-url-to-a-template2

Mailbox Manny

Partner - Silver

Hi, welcome to the community!

Would you be able to post a screenshot of where you see that event tag return the .myshopify link vs your domain name url.

I just checked my set-up and in the integrations it has the .myshopify.com URL and my abandoned checkout has the same event variable but it goes to mystore.com URL

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HossamAuthor

Problem Solver I

Hi Manny, thank you so much for your welcome and for taking a look into this.

Please check the screenshot. I penned over my domain and my company name for privacy reasons.

Thanks,

Hossam

HossamAuthor

Problem Solver I

Can you please also check those?..

HossamAuthor

Problem Solver I

Can you please also check those?..

HossamAuthorAnswer

Problem Solver I

Well, after spending a few hours on this I found a workaround..

You just need to replace {{ event.extra.checkout_url }} with

https://mysite.com/[STOREFRONT_ID]/checkouts/{{ event.extra.token }}

Reference: https://help.klaviyo.com/hc/en-us/articles/360018227032-How-to-Add-a-Link-that-Applies-a-Unique-Coupon-Code-at-Checkout-for-Shopify#add-the-discount-url-to-a-template2

Taylor Tarpley

Community Manager

Hi @Hossam,

So very glad you were able to find a solution to this! Thanks for hopping in to help your fellow user @Mailbox Manny, love to see this peer-to-peer support happening! Additionally, thanks for sharing out your workflow and the steps you took to find the fix to your problem, I know that this will definitely help others in the future who might have a similar issue!

Thanks for your participation in the Community!

-Taylor

HossamAuthor

Problem Solver I

Hi @Taylor Tarpley

Sorry for the late reply. Thank you so much for your motivational message.

It’s such words like your kind ones that make communities a better place. Happy to contribute!

Cheers,

Hossam

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