Variant image not pulling through at all

1 reply
128 views

Hi, I’m trying to create an abandoned cart flow with products that have variant images.

When looking at the event properties Klaviyo isn’t pulling the correct image through, instead it’s pulling the default image.

D

DishaM13Answer

Partner

Hi @THNO93 ,

Thank you for sharing your query with the community!

Regarding the variant image in the abandoned cart, could you please clarify what type of statement, code, or syntax you are using to pull the variant image in your template? This will help us better understand your exact approach.

For your reference, here is a post where the variant image issue was previously resolved and discussed:

Looking forward to your details so we can assist you more effectively!

Disha Sharma | Transforming Klaviyo into your brand’s favorite profit center. https://www.mavlers.com/klaviyo-email-marketing-agency

D