Why are their multiple dimensions for one product?

Question

Okay firstly, I am not sure if the drop down menus in my screenshot are ‘dimensions’ but that’s what I am calling them until someone corrects me :)

What I am attempting to do below is create a segment of people who have purchased a certain product, our Kendal Pant. The issue here is when I selected the dimension: “Kendal Pant” the segment only generated 34 people, which is completely inaccurate.

So what I was starting to do was add each and every single variant of the Kendal Pant as an “OR”—which you can see I was doing in the screenshot with the “Kendal - Bone - 2XL” ‘OR’ and so on...

Am I creating more work for myself? Is there an easier way to do this? And is there a way to ensure that there is only one dimension per product?

Sorry if this was confusing. Would appreciate any help!

Cheers

stephen.trumble · Accepted Answer

Hey @VbeebsThank you for asking about segmenting based on multiple product variations.The easiest way to do this is to create a catalog collectionin your shopifyaccount with all the variations of theKendal Pantin it. Once that is created you can resync your catalog withKlaviyo andthen use that collectionto segment by.Hope this helps!

ayyub_here · Answer

Order product - If someone orders product they will named as order productbut you want someone who has purchased product from youI would recommended do fulfill orderOrder Product - Fulfill Ordre

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