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Why is klaviyo's builder moving so slowly ?!

  • March 29, 2022
  • 2 replies
  • 80 views

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Honestly, I got a little tired of asking support questions.
Is it just me that the system moves so slowly that it is almost impossible to work? Every action I want to take takes me twice as much as any other system!
I move an item, it gets stuck and its options are stuck for me on the screen, I try to change a font, and it takes an hour until it responds.
I enjoy using the system but I can not figure out how to continue so that everything moves so slowly?
Anyone have a solution?
Thanks

Best answer by Dov

Hi @sak-nai,

Thanks for sharing this question with us. I’m sorry to hear about the slowness you’ve been experiencing.

This certainly isn’t something that typically happens and I am curious if you are experiencing this across the platform or just within certain areas/tabs within the product? Is the slowness prevalent on your webpage at all? 

When I try to access your loom video I am receiving a 404 error, can you double-check that it’s not being guarded by certain permissions?

Looking forward to hearing from you.

2 replies

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  • Author
  • Contributor I
  • 1 reply
  • March 29, 2022

https://loom.com/share/81b3810d29e846ca902dc74f306588f5

 

there is a video attached

please it’s getting me crazy already!


Dov
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  • Klaviyo Alum
  • 1493 replies
  • Answer
  • April 1, 2022

Hi @sak-nai,

Thanks for sharing this question with us. I’m sorry to hear about the slowness you’ve been experiencing.

This certainly isn’t something that typically happens and I am curious if you are experiencing this across the platform or just within certain areas/tabs within the product? Is the slowness prevalent on your webpage at all? 

When I try to access your loom video I am receiving a 404 error, can you double-check that it’s not being guarded by certain permissions?

Looking forward to hearing from you.