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Contributor I
March 29, 2022
Solved

Why is klaviyo's builder moving so slowly ?!

  • March 29, 2022
  • 2 replies
  • 107 views

Honestly, I got a little tired of asking support questions.
Is it just me that the system moves so slowly that it is almost impossible to work? Every action I want to take takes me twice as much as any other system!
I move an item, it gets stuck and its options are stuck for me on the screen, I try to change a font, and it takes an hour until it responds.
I enjoy using the system but I can not figure out how to continue so that everything moves so slowly?
Anyone have a solution?
Thanks

    This topic has been closed for replies.
    Best answer by Dov

    Hi @sak-nai,

    Thanks for sharing this question with us. I’m sorry to hear about the slowness you’ve been experiencing.

    This certainly isn’t something that typically happens and I am curious if you are experiencing this across the platform or just within certain areas/tabs within the product? Is the slowness prevalent on your webpage at all? 

    When I try to access your loom video I am receiving a 404 error, can you double-check that it’s not being guarded by certain permissions?

    Looking forward to hearing from you.

    2 replies

    sak-naiAuthor
    Contributor I
    March 29, 2022

    https://loom.com/share/81b3810d29e846ca902dc74f306588f5

     

    there is a video attached

    please it’s getting me crazy already!

    Dov
    DovAnswer
    Klaviyo Alum
    April 1, 2022

    Hi @sak-nai,

    Thanks for sharing this question with us. I’m sorry to hear about the slowness you’ve been experiencing.

    This certainly isn’t something that typically happens and I am curious if you are experiencing this across the platform or just within certain areas/tabs within the product? Is the slowness prevalent on your webpage at all? 

    When I try to access your loom video I am receiving a 404 error, can you double-check that it’s not being guarded by certain permissions?

    Looking forward to hearing from you.

    DD