Why is Klaviyo so non-intuitive and hard to use?

Question

I have been using Klaviyo for over 6 months. It is so hard to use. Here are just 2 examples:

If I create a template for content, why can’t I choose that when I am sending an email? why do I have to re-create the whole email and content from scratch?
Managing lists is just horrible! I created a flow and set it to MANUAL, then connected it to a list. Then I added new content to the newsletter but it won’t send this new content to existing subscribers. I tried editing so many of the settings but in the end I tried deleting the subscribers and re-subscribing them. It’s STILL not showing any of the subscribers as “In Review” or anything.

So non-intuitive!

Maxbuzz · Accepted Answer

Hello @qmanagerYoucan choose the existing template in campaigns and flows. You have to just find the right way to select it.Here is how to use a saved template:To add the existing profiles to flow You can select this options from here:Here is the documentation on how add past profiles wroks:https://help.klaviyo.com/hc/en-us/articles/115002779231

shayna · Answer

Just chiming in I agree. I’ve worked in MANY email marketing systems. I’m sure once I get used to the different way Klaviyo works, it will seem easy. But it is NOT super intuitive at all. In fact, seems like many things work in a completely different way than expected. LOADS of documentation, but it seems to just send me in circles rather than walk me through getting goingin a clear, easy to underestand way. You’re not alone

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