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Contributor I
Aug 2, 2022 3:12 PM UTC
Solved

Why is my Campaign Review Page A Blank Screen?

Hello! I am trying to submit my first email campaign (woohoo). After setting up my campaign, when I go to the review screen, it is completely blank and does not load. I have cleared my cache, tried on different browsers and even signed in on my phone. Please help! Just really want to submit this today. When I click on “support” it won't even let me open the support page. 

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jilbaAnswer
Contributor I
Aug 2, 2022 3:48 PM UTC

Using an incognito window solved the problem! 

3 replies

jilbaAuthorAnswer
Contributor I
Aug 2, 2022 3:48 PM UTC

Using an incognito window solved the problem! 

Taylor Tarpley
Community Manager
Community Manager
Aug 2, 2022 8:26 PM UTC

Hi @jilba, 

 

Happy to hear the solution is fixed! This was a temporary bug and was addressed with our team and fixed! 

 

-Taylor

Contributor I
Nov 15, 2024 6:36 AM UTC

Hi @jilba, 

 

Happy to hear the solution is fixed! This was a temporary bug and was addressed with our team and fixed! 

 

-Taylor


I am getting a blank screen after opening any new or saved templates. I have tried clearing the cache and opening an incognito window. What should I do now?