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Contributor I
October 4, 2021
Solved

Why isn't my flow sending to everyone in my segment?

  • October 4, 2021
  • 11 replies
  • 1078 views

Hi! 

 

I have created a Segment where about 7,000 subscribers got in. I used this Segment to trigger my Newsletter flow. However, when emails were sent and I get to check the analytics, only 1,000+ emails were delivered. 

 

 

Can someone please tell me why it wasn’t delivered to all 7,000+ segment subscribers? This goes the same as the next emails on the flow. The Delivered number just keeps getting smaller and smaller. Here’s for the last email that is in that flow:

 

 

Only 137 were delivered, 482 waiting to be delivered. I’m not sure what I am doing wrong. I already back-populated the flow. Will that help? All I want is for the 7,000 subscribers to receive all the emails I have prepared in the Newsletter flow.

 

Someone help please! Thank you so much!

This topic has been closed for replies.
Best answer by Taylor Tarpley

Hi @JimmieaQuick

 

Of course! Happy to help! Opt-in settings are set up on a list level. For instance, to enable Single Opt-In for a given list:

  1. Click into the list you want to edit
  2. Select Settings
  3. Check the box next to Single opt-in
  4. Click Update List Settings

The below image is found on the List Settings page.

 

-Taylor 

11 replies

Taylor Tarpley
Community Manager
Community Manager
January 28, 2022

Hi @JimmieaQuick

 

Of course! Happy to help! Opt-in settings are set up on a list level. For instance, to enable Single Opt-In for a given list:

  1. Click into the list you want to edit
  2. Select Settings
  3. Check the box next to Single opt-in
  4. Click Update List Settings

The below image is found on the List Settings page.

 

-Taylor