+2Hi!
Just a short question which I can’t seem to find an answer for- unless I’m looking in the wrong areas. But basically the question is the title - will Klaviyo automatically remove recipients form an abandoned checkout flow if they purchased mid-flow?
For example, if customer X decides to purchase 2 emails in to my 4-email abandoned checkout flow, will they will receive the final 2 emails or does Klaviyo filter them out automatically?
Hope this all makes sense!
Thanks,
Russell
Best answer by nikitavaidya
Hello
Happy to help!
Klaviyo’s default Abandoned Cart flow has a flow filter which removed customers if they purchase mid-flow. This filter is “Placed order zero times since starting this flow”
As long as you have this flow filter in your Abandoned cart email, customers who purchase mid-flow will be skipped from getting any further emails from the Abandoned cart flow.
Best,
+7Hello
Happy to help!
Klaviyo’s default Abandoned Cart flow has a flow filter which removed customers if they purchase mid-flow. This filter is “Placed order zero times since starting this flow”
As long as you have this flow filter in your Abandoned cart email, customers who purchase mid-flow will be skipped from getting any further emails from the Abandoned cart flow.
Best,
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