Hi,
I’m having issue with the integration of my WooCommerce with Klaviyo.
I generated an API key with read,write permission. I have my consumer key and consumer secret wich I paste in my integrations settings. But when I click « Connect to WooCommerce» this message appear « Unable to access API with credentials specified». I’m stuck here and don’t jnow what to do
Hi there!
The WooCommerce integration settings form makes a few test API calls using the provided store URL and consumer key and secret. If the calls fail or returns an unexpected response, then an error is displayed. Often times the culprit is a firewall or other plugin interfering with the API.
One check you can perform is to make a test API call yourself and inspect the response. You can do this by navigating to a URL in your browser with the below structure, filling in the placeholders with the appropriate information:
{store-url}/wp-json/wc/v3/products?consumer_key={consumer-key}&consumer_secret={consumer-secret}
For example, if my store URL was “https://www.example.com” and my key and secret are “my-consumer-key” and “my-consumer-secret” respectively, the URL would look like this:
If you paste the resulting URL into your browser, you should see product data presented in JSON format:
Can you give this a try and let me know the results?
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