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Klaviyo images are not showing after sending into inbox

  • May 20, 2024
  • 1 reply
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akibJ.
Contributor I
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Firstly i use klaviyo drag and drop builder to make these sections but while doing sending text this images are landed as blank in the mail box . Can anyone know the reason or how it can be fixed?

 

 

Best answer by Taylor Tarpley

Hi there @akibJ.

 

Welcome to the Community! Happy to help! 

 

I have some questions that will help us troubleshoot what exactly is happening here and help give some answers.

 

First, can you confirm what type of block you’re using in with these images? Additionally, where are these images hosted? 

 

Last, what inbox are you viewing this email in? Emails will display differently depending on which inbox you’re using! I’d reccoemnd checking out these helpful threads and Help center documentation to learn more and fix this issue!

 

Hope this helps!

-Taylor

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Taylor Tarpley
Community Manager
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  • Community Manager
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  • May 24, 2024

Hi there @akibJ.

 

Welcome to the Community! Happy to help! 

 

I have some questions that will help us troubleshoot what exactly is happening here and help give some answers.

 

First, can you confirm what type of block you’re using in with these images? Additionally, where are these images hosted? 

 

Last, what inbox are you viewing this email in? Emails will display differently depending on which inbox you’re using! I’d reccoemnd checking out these helpful threads and Help center documentation to learn more and fix this issue!

 

Hope this helps!

-Taylor