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Still Have Klaviyo Branding Logo Even Though I'm On A Paid Plan


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I’m setting up my Welcome Series, but still have Klayvio’s logo in the footer even though I’m on the paid plan. How can I remove?

 

(My account is still disabled and waiting to be verified. So unsure if that’s the issue or not).

 

Thanks!

Best answer by Dov

Hello @Mighty Invest,

Thank you so much for sharing your question with the Klaviyo Community.

Once your paid account has been verified, you should have all Klaviyo branding automatically disabled.

Please do let us know if this is not the case.

Thanks and have a wonderful day.

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4 replies

Dov
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  • Klaviyo Alum
  • 1493 replies
  • Answer
  • May 24, 2021

Hello @Mighty Invest,

Thank you so much for sharing your question with the Klaviyo Community.

Once your paid account has been verified, you should have all Klaviyo branding automatically disabled.

Please do let us know if this is not the case.

Thanks and have a wonderful day.


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  • Contributor I
  • 1 reply
  • July 28, 2021

How long does it take for my paidaccount to get verified?


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  • Contributor I
  • 1 reply
  • February 7, 2023

Same problem here .. 


alex.hong
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  • Klaviyo Alum
  • 1552 replies
  • February 7, 2023

Hi @Camille ,

Please check to see if you are still awaiting verification or if the process has been moved along. If not, I would actually suggest you reach out to our support team since they can work on internal account based issues such as this.