Flow triggered based on several form submissions

Hi @Cader 

In Klaviyo, a flow can have one trigger. Multiple triggers to enter a flow is not supported at the moment

Option 1

If you set the forms submissions to go to one list, then you can trigger the flow with that list and then you would split into first three emails based on the form id or $source in Klaviyo

Option 2 -

You can create 3 separate flows - one for each form and each form will have an individual list it is linked to and they will trigger each flow. 

However it is not possible for someone to enter a particular list automatically from inside the flow and that’s the reason I would suggest you go with option 1 above. You should collect all form submissions in your General “Newsletter” list and then add conditional splits based on the form id to send 3 different emails and branch it out. you can merge the branches back and send them your email #2.

Let me know if this helps

Cheers

Arpit

Welcome to the community @Cader 

I agree with @ArpitBanjara that having one email list/flow is the best approach unless there’s a compelling reason to have more than one. To keep the flow simple, I would probably use email filters rather than conditional splits. 

However, If you expect a contact may submit more than one form, considerations are:

• contacts will only enter your list-triggered welcome flow once. So if they subscribe to more than one form, they will only enter the flow on the first form submission.
• $source only captures the last form they submitted. I would use a list custom property (on the forms) to identify which form(s) they have submitted ie their ‘preferences’. You can then use that later for segmentation.
• Have one form with the three options as a multi-check box so the contact can select all that apply. 
• If a contact selects multiple preferences, would you send an email for each, or a combined email?

I or @ArpitBanjara can suggest a more specific solution once you have responded on how the above aligns with your use case.

Regards

Andy