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How to check which product customer bought from Flow emails?


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  • Contributor IV
  • 7 replies

Hi Klaviyo Experts,

 

Is there a way to see what products customers bought from flow emails just like how we can see what customers bought from campaign emails. 

 

since we have diverse products, i want to see what product customers are buying from onboarding flow email x.

 

Is there a way to see this?

Thanks,
Sunny

Best answer by max77

Yep. Go to flows and hit edit flow on your onboarding email. Click the email block and hit “View all Analytics” in the side tab. Go to overview and look for “Placed Order.” Next to that, you should see a link marked “Who.” Click that and you can see all the customers order. Hitting the “details” drop down gives you the products ordered.

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max77
Problem Solver II
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  • Problem Solver II
  • 9 replies
  • Answer
  • March 17, 2022

Yep. Go to flows and hit edit flow on your onboarding email. Click the email block and hit “View all Analytics” in the side tab. Go to overview and look for “Placed Order.” Next to that, you should see a link marked “Who.” Click that and you can see all the customers order. Hitting the “details” drop down gives you the products ordered.


alex.hong
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  • Klaviyo Alum
  • 1552 replies
  • March 17, 2022

Hi @Sunny,

I think @max77 left a great response regarding getting to your Flow Analytics. I’d also love to share some resources from our help center.

Flow Analytics

Building a Flows Performance Report

 

Have a great day!
Alex