Cannot choose date property to trigger flow

Thanks! I will follow and try again~

hi @Dov 

i tried following your instruction you linked and even tried deleting the property i want everywhere and keep it in only one profile with the correctly formatted date (i checked with the doc and even tried with all of the formatted date in their example) and it still doesn’t appear in the dropdown

what confuses me is that i had no trouble setting it up last time, the date format wasn’t changed on my end or anything either…

thanks for your help tho! i also contacted support and hopefully they reply soon 🤞

Did you find a solution? 🤞 I am having the same issue..

Hi @KatBach,

Thanks for sharing this with us.

If you take the steps I mentioned in the original solution it will resolve the issue.

Looking through the support ticket that was filed by tieu, there were still invalid date values on that property which is why the date trigger was still unavailable for selection. That was likely due to the flow not being backpopulated correctly. During the step of removing the “bad” propety values, the flow must be backpopulated using the second option “schedule for each step relative to when I click the back-populate button”. Here’s a screengrab:

And here’s a list of acceptable date formats you can include in your .csv re-upload after the property is cleared via the “remove existing property action” in a flow. While there are quite a few options, I recommend just using MM/DD/YYYY in your .csv file. 

If you’re still having trouble, let us know where you’re getting stuck and we will assist further.

Thanks for being a community member.