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Only a portion of my campaign has been sent


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I’m having an issue where I sent a campaign at 9:50 this morning and 6,445 emails were sent before 10AM and the rest of my 33,000 emails didn’t get emailed. Does anybody know why this might happen?

Best answer by alex.hong

Hi @HFJoel ,

Thanks for sharing and welcome. 

There could be many reasons that they did not get sent. Do you have a screenshot you can share of the campaign report 

 

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2 replies

alex.hong
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  • Klaviyo Alum
  • 1552 replies
  • Answer
  • February 23, 2023

Hi @HFJoel ,

Thanks for sharing and welcome. 

There could be many reasons that they did not get sent. Do you have a screenshot you can share of the campaign report 

 


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  • Author
  • Contributor I
  • 2 replies
  • February 24, 2023

I figured it out. it was user error. I had only set 20% of my list to test and then wait until the results are in before sending the rest… 

Thank you for answering!