+2Hi all. I have create a flow with email A and email B. Between them is a conditional split stating ‘Has Ordered Product at least once over all time where Name equals X.’ If yes - exit, if no - send email B.
This means that if a customer has ordered said product X any time in the past, not just after receiving email A they won’t receive email B correct? Thank you!
Best answer by Ashley I.
Hi
Welcome to the Community!
You are correct in your understanding of the conditional split. Because the time frame in your split is set to “over all time”, this means that the logic will consider all historical data, not just actions taken since starting this flow.
If this is not your preferred logic, you can change this via the dropdown menu on the left site of the flow setup:
For example, if you wanted it to only consider actions since starting the flow, you can switch this variable to “since starting this flow”
--
Hope this helps!
-- Ashley Ismailovski
+41Hi
Welcome to the Community!
You are correct in your understanding of the conditional split. Because the time frame in your split is set to “over all time”, this means that the logic will consider all historical data, not just actions taken since starting this flow.
If this is not your preferred logic, you can change this via the dropdown menu on the left site of the flow setup:
For example, if you wanted it to only consider actions since starting the flow, you can switch this variable to “since starting this flow”
--
Hope this helps!
-- Ashley Ismailovski
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