I have a few different optin offers and each have their own nurture sequences of emails associated with them. When I send a campaign I want to exclude a person if they’re in any one of many nurture sequence flows. What’s the best way to accomplish this?
How to exclude contacts if they are in one of several flows
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Best answer by Irrra
Hi
Happy to help!
To exclude a person from a campaign if he is already in any of your sequences you can use the Klaviyo exclusion filters.
There are several options for setting them up
- Go to the "Lists and Segments" tab in your Klaviyo account and create a new segment.
- Add conditions for the people you want to include in your campaign. For example, you can include people who have agreed to a certain offer.
- Add an exception filter for people who are currently in any of your sequences.
Preview the segment to make sure that the people you want to exclude are not included in the segment.
Use this segment as your recipient list when you send the campaign.
With this approach, anyone who is currently in one of your sequences will be excluded from the campaign, even if they meet the other conditions you set.
It's worth noting that if someone is in more than one promotion sequence, they will be excluded from the campaign if they are in any of them. If you only want to exclude people if they are in certain flow, you can use the " Flow" condition in the "Flow Filters" section of the Segment Builder to target specific flow.
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