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same price for different items?

  • May 19, 2023
  • 1 reply
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Hi, 

when I have 2 different items they are displayed with the same price. they both have a different price but I can't find how to change that. when I add the code of the second item, it also appears after the first item. how can i fix that 2 different prices are shown

 

Best answer by Brian Turcotte

Hi @Jochem!

 

Would you mind explaining a little more about the context in which you are facing this issue? Also, how did you retrieve the code that you used for these products? The section titled “Capture the event variable” in this Help Center article might be helpful for this part.

I see that this appears to be a dynamic block within a flow (please don’t hesitate to correct me if I’m wrong) - so I would start with the following Community threads, where several similar issues are explained:

https://community.klaviyo.com/email-templates-and-coupons-32/dynamic-table-issue-repeating-same-product-1190https://community.klaviyo.com/campaigns-and-flows-30/same-item-appears-in-a-separate-line-item-instead-of-changing-quantity-2335https://community.klaviyo.com/campaigns-and-flows-30/product-name-and-price-in-the-flow-campaign-7556

 

I hope this helps to get you started, and thanks for using the Community!

- Brian

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1 reply

Brian Turcotte
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Hi @Jochem!

 

Would you mind explaining a little more about the context in which you are facing this issue? Also, how did you retrieve the code that you used for these products? The section titled “Capture the event variable” in this Help Center article might be helpful for this part.

I see that this appears to be a dynamic block within a flow (please don’t hesitate to correct me if I’m wrong) - so I would start with the following Community threads, where several similar issues are explained:

https://community.klaviyo.com/email-templates-and-coupons-32/dynamic-table-issue-repeating-same-product-1190https://community.klaviyo.com/campaigns-and-flows-30/same-item-appears-in-a-separate-line-item-instead-of-changing-quantity-2335https://community.klaviyo.com/campaigns-and-flows-30/product-name-and-price-in-the-flow-campaign-7556

 

I hope this helps to get you started, and thanks for using the Community!

- Brian