Hi dear community!
I am setting up a “winback” flow for my welcome flow. So in short, I give everyone that opts in for the Welcome flow a discount code. This discount is dynamic and will stop work after 19 days.
What I need to do is set up a seperate flow that only triggers for those who have not used the coupon. The first message should be a 48hr warning that the code is going to perish, then also one at the 24hr mark. For now I have placed the following flow filters:
- Is in welcome flow and was added at least 17 days ago.
- Placed order zero times in the last 17 days ago where discout code contains “NAMEOFCOUPON”
Have I done it the right way? I only wish for people to be triggered by the flow once in their lifetime and also that it will only be seen by those who have 48hr and 24hr left for their discount codes.
I wish you all the best, Saman