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Custom product feed related to profile property

  • December 20, 2023
  • 1 reply
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  • Problem Solver I
  • 8 replies

Hi,

I save custom properties to profile, for example printer model. I would like create a flow that would show cartridges related to this printer model to profile every 3 months. (from feed)

How can this be done? Should I periodically update profile with product-ids (because products are often  changing, new models...) Or can it be done with webhook - klaviyo asks webshop which product ids are related to printer model (saved in profile)?

 

Thank you

Best answer by Brian Turcotte

Hi @ddowie!
 

Since Klaviyo webhooks are uni-directional, the first option is likely going to be more appropriate for this use case - you can use the Update Profile API endpoint in combination with a flow to update the profile, and then send a message based on that profile property.

 

If you’re looking for a more customized system, you’re always welcome to reach out to one of our wonderful Official Partners for extra development help!

Best,

Brian

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Brian Turcotte
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  • Klaviyo Alum
  • 1393 replies
  • Answer
  • December 20, 2023

Hi @ddowie!
 

Since Klaviyo webhooks are uni-directional, the first option is likely going to be more appropriate for this use case - you can use the Update Profile API endpoint in combination with a flow to update the profile, and then send a message based on that profile property.

 

If you’re looking for a more customized system, you’re always welcome to reach out to one of our wonderful Official Partners for extra development help!

Best,

Brian