Replies posted by emailchelsea123

9 Replies

D
Contributor IV
Darren CContributor IV
asked in Analytics and Deliverability

Sales not attributed to email sends

@Bobi N. Thanks, I checked and attribution window isn’t the issue. The customer I was recently referencing was from within a 24-hour window of 2 different emails that a customer opened and clicked on both, in shopify it shows he used a coupon from one of the emails (browse flow) yet in Klaviyo neither the flow nor the campaign show his name as a contributing sale.

6
Bobi N.
Partner - Platinum
3 months ago
D
Contributor IV
Darren CContributor IV
asked in Analytics and Deliverability

Sales not attributed to email sends

I am having the same issue. Not just on one customer. I can see that they are opening and even clicking the email, but when I look at the numbers it didn’t attribute to either the campaign they opened or the browse abandonment email. They even used their unique browse coupon. How do I go about correcting this? 

6
Bobi N.
Partner - Platinum
3 months ago
E
Problem Solver I
emailchelsea123Problem Solver I
asked in Email Templates and Coupons

How can I send users to my website with an attached static coupon to the URL?

@Akers Digital Thanks, I did that. I just also wanted to make my button clickable to add ease of use. 

6
Taylor Tarpley
Community Manager
4 months ago
E
Problem Solver I
emailchelsea123Problem Solver I
asked in Email Templates and Coupons

How can I send users to my website with an attached static coupon to the URL?

Thanks, I did all of that, but the gift card still doesn’t attach itself and automatically apply. I’m asking is there a way to do this for gift cards? My example isn’t a coupon.

6
Taylor Tarpley
Community Manager
4 months ago
E
Problem Solver I
emailchelsea123Problem Solver I
asked in Sign-up Forms

Personalization during signup.. What button click action should I use?

@Taylor Tarpley Okay, thank you.

2
E
Problem Solver I
9 months ago
C
Contributor II
cyclist-jzContributor II
asked in Lists, Segments, and Profiles

How to link button to your Update Preference page

@David To Disregard this. I didn’t read all of your message. Thanks.No, I’m only referring to the link. So, I have a list of people and I want to capture what their bday and know what their favorite color is, I have 6 colors for them to choose from, they can select more than one. I want to send out an email saying, “hey I want to hear from you, what colors do you love the most?” I’ll include the link showed {% manage_preferences_link %} as a back end link to this update information page that’s in klaviyo. My issue is, I would prefer that when I specifically send this customers to update their info, I don’t want them to have it in their mind that they should unsubscribe. I always include unsubscribe links at the bottom of emails, I’m only referring to this “update” flow. 

12
stephen.trumble
Community Manager
5 months ago
C
Contributor II
cyclist-jzContributor II
asked in Lists, Segments, and Profiles

How to link button to your Update Preference page

@Taylor Tarpley, hi, how can I allow my customers to update their profiles without the Unsubscribe button showing? When I sent my test like @Bobi N. suggested, it worked, but I would prefer if the unsubscribe button isn’t shown during my request for their information.

12
stephen.trumble
Community Manager
5 months ago
C
Contributor I
ChunksContributor I
asked in Campaigns and Flows

Abandoned Cart Email - Is it possible to display only one abandoned cart item?

Can you show the code you used to display multiple items? 

3
David To
Klaviyo Employee
9 months ago
E
Problem Solver I
emailchelsea123Problem Solver I
asked in Campaigns and Flows

Browse Abandonment Html Code Help

@Jessica eCommerce Badassery are you saying like this{{ first_name|title|default: 'Hey' }}, we noticed you were checking out this {{ event|lookup: 'ItemName' }}{% if event|lookup:: 'ItemName' == 'Gift Card' %}–it’s the perfect gift for any occasion{% else %}–it’s going fast, so grab it while we still have stock{% endif %}. Can you see where I went wrong? It’s not working.

3
Jessica eCommerce Badassery
Partner
10 months ago

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