Skip to main content
Contributor I
September 25, 2026
Question

Accidentally deleted entire Welcome Flow — can Klaviyo restore it?

  • September 25, 2026
  • 0 replies
  • 3 views

I accidentally deleted the contents of my existing WELCOME FLOW today, September 25, 2026.

The flow itself still exists, but only the trigger remains. I accidentally deleted:

  • Welcome Email #1–#7
  • 6 Time Delays
  • 1 Multi-Branch Split

This happened only a few minutes ago while I was trying to remove a Multi-Branch Split. The Flow History clearly shows all of these deletions.

I understand that deleted flow messages cannot normally be restored from the interface, but I would like to ask whether a Klaviyo staff member can help recover or restore the deleted flow components from their previous state.

I am on the Free plan and cannot access Live Chat.

I have not made any further changes to the flow because I don't want to overwrite anything that might still be recoverable.

Is there a way for Klaviyo to restore this flow?