I’d love to see a Smartrr integration within Klaviyo’s Customer Hub. Right now, this is the main reason we haven’t fully adopted the Customer Hub experience.

When we first implemented Smartrr, we received a large number of customer service tickets in just the first few days — most of them related to customers being confused about how to access their subscription account portal.

Having a native integration between Smartrr and Klaviyo’s Customer Hub would make it much easier for customers to manage their subscriptions in one place, reduce confusion, and cut down on unnecessary support requests.

Is this something Klaviyo is planning to support in the future?

Thanks for considering it!