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Contributor I
June 30, 2025
Solved

I'm still getting automatic response even tho I change the reception mail

  • June 30, 2025
  • 1 reply
  • 91 views

Hello, 

I send newsletters to BtoB and when I do it I receive a lot of automatic mails (out of office, mail no longer use ...)  even tho I set up a no reply mail for when people answer. 

How can I make automatic mails going to my noreply  mail and not my direct mail ?

Thank you in advance !

Best

 

Best answer by annasophiefc

Hi ​@Clement C 

 

Thank you for posting in the Community!

 

It could be that it hasn’t changed everywhere - and that your reply to is still set to your old email address in flows etc.

 

In the specific messages you can change it here:

I hope this helps!

1 reply

annasophiefc
Partner - Platinum
2025 Champion
June 30, 2025

Hi ​@Clement C 

 

Thank you for posting in the Community!

 

It could be that it hasn’t changed everywhere - and that your reply to is still set to your old email address in flows etc.

 

In the specific messages you can change it here:

I hope this helps!

Champion & Klaviyo Partner based in Aarhus, Denmark. It is all about communicating the right message to the right people at the right time!