Migrate reviews

Question

I duplicated a product in Shopify (new SKU) and want to move reviews from the original product. I can't group them because it groups unrelated SKUs. Is there a way to reassign reviews manually or another workaround?

zacfromson · Accepted Answer

Hi ​@mike digital101- great question, hopefully I can help here.If you’re using a review app like Okendo, Loox, Yotpo, Judge.me, or Stamped, etc., most of them don’t allow native Shopify review migration between products with different SKUs automatically. However, there are workarounds:1. Manual Export/Import (CSV)Export reviews from the original product.Edit the product_handle or product_id in the CSV to match the new product.Re-import the file using your review app’s import tool.2. App Support RequestContact the review app’s support. Many apps offer to manually migrate or merge reviews for you if SKUs change due to product duplication.3. Group by Handle (If App Allows)Some review apps (like Judge.me) allow grouping reviews by product_handle instead of SKU or product ID. You can try setting the same handle on both products (though this might affect SEO or URLs).

mike digital101 · Answer

Hi ​@Compound Cosmetics,Shopify doesn’t allow direct reassignment of reviews to a new product, especially when using a different SKU. However, here are a couple of workarounds:Manually re-import reviews: If you're using an app like Judge.me or Loox, export the original product's reviews, then re-import them under the new product’s handle or ID.Use product grouping (if app supports it): Some review apps let you group products manually even with different SKUs just make sure unrelated SKUs aren't included.Contact your review app’s support: They may offer a manual solution to reassign reviews.Let me know which review app you're using, and I can give you more specific steps!

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials