I accidentally linked the wrong Instagram account under Klaviyo → Settings → Instagram. Right now it shows my personal page as connected. The only option I see is Reauthorize, but when I click it, I get this error:
{"data": {}, "success": false, "errors": {"message": "This company already has an Instagram Provider."}}
I already tried:
-
Disconnecting Klaviyo from my Facebook Page settings.
-
Removing Klaviyo from Meta Business Integrations.
Even after doing that, Klaviyo still shows the account as “authorized/synced” and doesn’t give me a way to remove or swap the Instagram account.
Could someone help me clear or reset the Instagram provider so I can connect the correct Instagram Business account instead?
Thanks in advance for the support!
