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Question

Thank You flow not sending

  • December 16, 2025
  • 1 reply
  • 4 views

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Hi there,

I have a Thank you flow not sending to my customers. I have tried creating new flows, duplicating, adding past profiles and also got a colleague of mine who specialises in Klaviyo to take a look and confirm it is set up correctly. 

I want this flow to go to every person who places an order. 
I have a screen shot of my trigger attached - any help would be amazing please!!!!

 

1 reply

whereisjad
Expert Problem Solver IV
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  • Expert Problem Solver IV
  • December 16, 2025

@HandsHere you want to use a Conditional Split like illustrated below: