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Contributor I
Jun 13, 2026 11:35 AM UTC

Moved away from discounting

I moved my business away from the discounting method for a long time now. For me if customers are buying purely on price. That's a failure on my side. A small business so much more to offer than sales/promotions. That's not how I run my business. I do believe in personalisation. I recently created cycles incorporating products based on both personal experience & from customers. It's give a more clearer direction to the business. Because now your targeting the right people. People whom are actually interested & not just active time wasters.

2 replies

ArpitBanjara
Principal User II
Principal User II
Jun 15, 2026 5:30 AM UTC

Hey ​@blessedhandsbeautybar 

I love your approach.

One thing worth doing if you haven't already: track engagement depth, not just open and click rates. Customers who read your emails but never buy during a promotion period are often your most receptive audience for personalized recommendations. They're interested, just not price-motivated. Klaviyo's predictive analytics and product feed integrations can help surface the right products to those specific people at the right time, which is where the personalization you're building really starts to pay off.

Cheers

Arpit

Arpit Banjara - Lead Email Marketing Specialist at Flowium
Marco Cardone
Contributor II
Contributor II
Jul 2, 2026 6:47 AM UTC

It makes sense and is very courageous ​@blessedhandsbeautybar! I follow a brand that has the same philosophy, except during Black Friday. We use the ENGAGE - EDUCATE - TRUST technique all year round, and the campaigns convert even without discounts!

Marco