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What’s one ‘basic’ tactic or piece of advice you ignored that ended up working?

  • April 6, 2026
  • 1 reply
  • 7 views
GabbyEsposito
Community Manager
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You know the kind of tip or saying you’ve heard a hundred times:

“Test everything.”

“Simple messaging usually wins”

“No one knows what they’re doing at first”

“Done is better than perfect”

In the moment, you nod along, but then you never really apply it or understand the value. Then at some point, it finally clicks and you realize why everyone says it. This happened to me recently.

I thought it would be fun to hear if others in the community have experienced this. If so, LMK below: What’s a piece of advice you used to overlook or ignore?

Could be email/SMS, lifecycle, or just marketing (or work) in general.

Sometimes the most “basic” advice hits the hardest - just later than expected.

 

1 reply

MikeKumlin
Problem Solver I
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  • 2025 Champion
  • April 6, 2026

This is a real straight forward one, or at least now it is, but definitely worth reminding. 

Especially when dealing with lead/acquisition funnels create suppression segments based on engagement. Tweak it to whatever makes most sense for you and your team, but for us it was “has not clicked email or been on site in last 180 days” we then use that as a suppression on nearly all our lead emails to ensure we’re only talking to the leads that are actually likely to convert.

This can then be expanded and applied to list clean up overall or re-engagment campaigns. Becomes very useful when monitoring list health and engagement overall too.

So yeah - put your segments to use, they’re there for a reason and will help you refine your email strategies considerably!