Hello,
I have inherited from a veru populated database that I need to clean but struggling to clean the suppresed profile. Some of them we should keep and some other delete. How do I download the suppressed profile with including the email address?
Thanks for your answer,
Stéphanie
Best answer by ArpitBanjara
Not sure what you did then, after you open the csv, the first column is literally the ‘email address’. check below
another way - Have you tried creating a segment in Klaviyo? please see below
Once you create this segment, you will have all the profiles that have not given you consent to email marketing or are now suppressed. you can export this segment and convert to a list and delete the list completely from klaviyo
Go to your segment» manage segment» convert to list
I hope this helps and thank you for sharing your question here in the community.
Cheers
Arpit
+36If you want to export a csv file of you suppresion list, you can go to Profiles» View Suppressed profiles» click on export csv
I hope this helps and thank you for sharing your question here in the community.
Cheers
Arpit
Thanks for your answer but by doing that I don’t have the people’s email address. I only have the names. And to import a file to create a segment to delete it I need the emails.
I hope this is clear but basically I would like to delete a high number of suppressed profile and I have no clue how to do it.
Thanks for your answer,
Stéphanie
+36Not sure what you did then, after you open the csv, the first column is literally the ‘email address’. check below
another way - Have you tried creating a segment in Klaviyo? please see below
Once you create this segment, you will have all the profiles that have not given you consent to email marketing or are now suppressed. you can export this segment and convert to a list and delete the list completely from klaviyo
Go to your segment» manage segment» convert to list
I hope this helps and thank you for sharing your question here in the community.
Cheers
Arpit
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