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Mailchimp Campaign data not imported although within 90 Day range and finished status

  • February 16, 2021
  • 3 replies
  • 159 views
S
Contributor I
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Hi there,

i wonder why Klaviyo didn’t import any mailchimp campaign data although the conditions i’m aware of are all green.

  • Mailchimp holds several finished campaigns within 90 days
  • integration allows to sync campaign data
  • Klaviyo integration itself is working

Any idea how i can make Klaviyo import campaigns from the past?

Thanks in advance

:relaxed:

 

Best answer by caroline

Hi Sandra,

I would recommend going into Klaviyo and re-importing your historical data via the Mailchimp integration.

 

Please let us know if the issue is not resolved after the historical sync has re-completed.

Best,

Caroline

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    3 replies

    caroline
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    • caroline
    • Klaviyo Alum
    • 215 replies
    • February 18, 2021

    Hi there,

    What size are the audiences for the campaigns you’re attempting to import?

    Best,

    Caroline

    Caroline Lu
    S
    Contributor I
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    • Sandra BM
    • Author
    • Contributor I
    • 2 replies
    • February 25, 2021

    Hey caroline,

    sorry for the late reply …

    Audience for campaigns is approx 8000 subscribers.

    Best,

     

    caroline
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    • caroline
    • Klaviyo Alum
    • 215 replies
    • Answer
    • February 26, 2021

    Hi Sandra,

    I would recommend going into Klaviyo and re-importing your historical data via the Mailchimp integration.

     

    Please let us know if the issue is not resolved after the historical sync has re-completed.

    Best,

    Caroline

    Caroline Lu

    Reply


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