Hi folks,
If I have 13,000 suppressed emails in my account does Klaviyo bill me for those until they are “removed”? If so, how do I remove them? This has been bugging me for months and their AI bot chat support is no help.
Thank you in advance.
Solved
Does Klaviyo bill for suppressed emails?
+1Best answer by retention
Hi
In short, no, suppressed emails do not count against your profile count and obviously emails are never sent to suppressed profiles so they don’t affect your email send volume. Klaviyo bills on “active profiles.”
Here’s more info:
Hope this helps!
+62Hi
In short, no, suppressed emails do not count against your profile count and obviously emails are never sent to suppressed profiles so they don’t affect your email send volume. Klaviyo bills on “active profiles.”
Here’s more info:
Hope this helps!
+1Thank you “Retention” for your kind response. That was helpful & puts my mind to rest.
Yours,
Charlie.
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.