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Back in stock email displaying wrong currency symbol


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Hi, i’m hoping someone can help me with this,.

I have set up a ‘back in stock’ flow and everything seems to be working fine expect that the currency symbol is displaying as $18 instead of £18. My currency is set to £ in settings and all of my other flows pull through product prices in £.

How product displays on site: https://prnt.sc/wd74wsQJt81U

How product displays in ‘back in stock’ email: https://prnt.sc/FzVeODwLXh16

Any ideas why this might be?

Thanks, Sam

Best answer by Omar

Hi @samwall,

please change the settings of your email and change the currency for that email. 

That should do the trick.
 

Regards,

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

 

 

 

 

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4 replies

Omar
Partner - Platinum
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  • 2025 Champion
  • 494 replies
  • Answer
  • June 23, 2023

Hi @samwall,

please change the settings of your email and change the currency for that email. 

That should do the trick.
 

Regards,

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

 

 

 

 


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  • Author
  • Contributor I
  • 1 reply
  • June 23, 2023

Thanks so much Omar, so simple, not sure how i missed that. 😀


Omar
Partner - Platinum
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  • 2025 Champion
  • 494 replies
  • July 29, 2023

You're more than welcome

 

 

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO


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  • Contributor I
  • 1 reply
  • October 27, 2023

Hi! I am facing the same issue, but I can’t find the currency option in the styles tab. Is this an option only for paid accounts?

[later EDIT: found it - I was on section level]