Solved
I can't access to my old account, because I don't have access to my old email
I've submitted multiple support requests but received no response. I need help deactivating a Shopify integration on an old account I can't access. Please help!
emma.owensAnswer
Community Manager
May 8, 2026
Hi
Thank you for reaching out to the Community! Can you please submit an account access request form via this link: https://help.klaviyo.com/hc/en-us/account-access-request . This will submit a priority ticket to our support team who can assist with getting you access to your account!