Sender email randomly changed without me amending anything

Question

Hi,Today I sent an email campaign and the sender email has randomly swapped to my login/profile email address - rather than the organisation email we use as the sender (and have done for 2 years plus with no problems). Has there been a glitch or something happen in Klaviyo? Or have I done something unknowingly, that changes this somehow?It’s a real shock and worry that this has happened, and I have no idea how when I’ve sent 2 x per week emails in the same way for years, and this hasn’t ever happened.Thank youNatalie

Bobi N. · Answer

​@NatalieBarkerIf you have some of those password tools like LastPass or similar sometimes they misunderstand the from email field as login field and may add your login email there. So check that and maybe change your tool options to not automatically populate your email in the fields.

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