Access to Customer Portal using Recharge

Forum|Forum|9 months ago
November 15, 2025
1 reply
124 views

whats the link address to go to the customer portal for managing subscription in text based email?

I am using recharge to manage subscription.

{{ event.customer_portal_link|default:'' }}
This works for buttons in html based email.

but i need link for text based email. i didn't find anywhere.

Best answer by Byrne C

Hi @suyogp,

Looks like the link you’re using is an event variable. That variable should work for both HTML and text-based emails, as long as both emails are in a flow triggered by the same event. Are you seeing something different?

Byrne CAnswer

Community Manager

Hi @suyogp,

Looks like the link you’re using is an event variable. That variable should work for both HTML and text-based emails, as long as both emails are in a flow triggered by the same event. Are you seeing something different?

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