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Access to Customer Portal using Recharge

  • November 15, 2025
  • 1 reply
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whats the link address to go to the customer portal for managing subscription in text based email?

I am using recharge to manage subscription.

{{ event.customer_portal_link|default:'' }}
This works for buttons in html based email.

but i need link for text based email. i didn't find anywhere.

Best answer by Byrne C

Hi ​@suyogp,

Looks like the link you’re using is an event variable. That variable should work for both HTML and text-based emails, as long as both emails are in a flow triggered by the same event. Are you seeing something different?

1 reply

Byrne C
Community Manager
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  • Community Manager
  • Answer
  • November 17, 2025

Hi ​@suyogp,

Looks like the link you’re using is an event variable. That variable should work for both HTML and text-based emails, as long as both emails are in a flow triggered by the same event. Are you seeing something different?