If Klaviyo attributes $X of revenue to a win-back flow, how much of that revenue was actually incremental?
A question I’m pressure-testing:
If Klaviyo attributes $X of revenue to a win-back flow, how much of that revenue was actually incremental?
My current test structure is simple:
Eligible customers
→ randomized treatment / holdout
→ same measurement window
→ repeat purchase + revenue per eligible customer
→ compare the difference
The numbers in my example are synthetic.
I’m more interested in how merchants actually make this decision with smaller audiences, where statistical significance can take much longer.
CAMPAIGN
1,000 eligible customers
↓
Random split
900 Treatment
100 Holdout
↓
30-day observation
Purchase rate
Revenue / eligible customer
Complaints
↓
Incremental lift
