Analytics and Deliverability

Find answers to your analytics and deliverability questions here.

  • 687 Topics
  • 2,075 Replies
Ashley I.
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Ashley I.
solved this question

Subscribe page (Custom domain)

@robk123five To clarify my comment:​​​​​@David To and @inboxingmaestro are correct in that you would not be able to modify the URL in the st...
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inboxingmaestro
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inboxingmaestro
solved this question

Not seeing revenue results from a campaign

Hey there,2 things you should keep in mind during ESP migration:Ensure migrating not just your customers, but also the blacklisted data (bou...
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inboxingmaestro
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inboxingmaestro
solved this question

Gmail could not verify notice from email

Hi @thepowerofcopy It looks like domain misalignment and authentication related issues.Here’s what Klaviyo recommends:Root domain: mysite.or...
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687 Topics

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Contributor I
rmataContributor I
asked in Analytics and Deliverability

Sender nae different to sending domain

Can the Sender name be diferent to the branded sending domain? Example: sender name: another nameemail: email@storename.comBranded sending domain: send.storename.com

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R
Contributor I
6 hours ago
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Contributor I
DanErezSDContributor I
asked in Analytics and Deliverability

metric-aggregates returns zero opened for all of 2023?

I’m trying to fetch the different metrics on klaviyo. I get 0 for Recieved, Opened ...etc I do get numbers for unsbscribed. I tried count, sum_value, and unique. none of which returned anything but zeros for all of 2023. obviously emails were sent and opened and recieved throughout the year…what might I be doing wrong?

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Brian Turcotte
Community Manager
3 months ago
ryan-salesflow
Partner - Silver
ryan-salesflowPartner - Silver
posted in Analytics and Deliverability

New Total Subscriber Growth Report in Klaviyo

New feature in Klaviyo! Finally! I’ve been waiting for a tool like this for a while to help my clients understand overall subscriber growth. Thanks Klaviyo team for creating this. Just head over to https://www.klaviyo.com/people/subscribers 

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kaila.lawrence
Community Manager
10 days ago
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Klaviyo Employee
Sandra QKlaviyo Employee
posted in Analytics and Deliverability

Growth Training: Deliverability and Email Strategy Session 2 (08.30.22)

Earlier today the Growth Success Team hosted a live training on Email Strategy and Deliverability to address some frequently asked questions and help create a better understanding of the email marketing landscape and what to consider when developing a marketing strategy.Access the recording here.Feel free to add any additional questions/feedback below or feel free to reach out to Growth@klaviyo.com.

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viviancao
Klaviyo Employee
1 year ago
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Contributor III
DarleenWContributor III
asked in Analytics and Deliverability

HELP - added ro cart event - shopidy v 1.0 theme

I have gone through all documentation and conversations and help in community here > and still cannot get Added to Cart workingI had it working in this theme several theme versions agon - however client remvoved those theme copiesUsing Turbo Florence theme It uses a class for add to cart > add_to_cart.action_buttonViewed product is working correctly - and I have been adding added to card snippet scrript under the Viewed product scriptIs this incorrect placement?I did try in theme.liquid without successPreviously when was working - it was added to product theme.liquid under viewed product snippetAt that time only had access to  ID for add to cart button > and I added and ID to add to cart button code in the theme to get working>script text="text/javascript">var _learnq = _learnq || [];document.getElementById("AddToCart").addEventListener('click',function (){  _learnq.push(['track', 'Added to Cart', item]);});</script>  Current code snippet I have tried  in current t

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retention
Partner - Platinum
2 months ago
S
Contributor I
StreampunkContributor I
asked in Analytics and Deliverability

How many emails can I send at once?

Hi Community!I’m getting in to email marketing to grow my start-up and have a bunch of things I’m trying to figure out so I can be more effective How many emails can I send at once? or in a single day? - Someone told me 50 per hourWho sets those limits? What happens if you exceed that number?I am using my own domain to send emails which I purchased over a month ago.Is Klaviyo sending the emails or is the company I host my email with sending them?  Thanks all for your help! 

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kaila.lawrence
Community Manager
16 days ago
K
Contributor I
Karen DContributor I
asked in Analytics and Deliverability

revenue by list, with the ability to apply time based filters.

I am wondering if this feature is available yet? revenue by list, with the ability to apply time based filters. 

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stam_marko
Expert Problem Solver II
3 months ago
S
Contributor II
smpContributor II
asked in Analytics and Deliverability

Klaviyo DNS changed are adding 9 SPF Lookups

Our IT department and hosting provider told us that Klaviyo is adding 9 SPF lookups on our domain and the limit of SPF lookups allowed is 10 before your sending deliverability goes down. We have chatted with support a few times but no resolution and we don’t know what's going on. Does anyone know how to stop Klaviyo from adding 9 SPF lookups. Seems odd that it will add 9 when the max limit is 10. 

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kaila.lawrence
Community Manager
8 days ago
F
Contributor I
FannyperretContributor I
asked in Analytics and Deliverability

Question for Yahoo requirements

HII want to respect Yahoo and Google requirementsI already did DMARC for my srore with Go Daddy and ShopifyI want to set up the things for Klavyio, I watched a tutorial and didn’t do anything yet but I don’t understand why in this case it’s ‘pending’??? I just watch the video and didnMt do any changeAlso is it easy to do all the things? or should I hire someone?Thank you 

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kaila.lawrence
Community Manager
15 days ago
B
Contributor IV
blissyContributor IV
posted in Analytics and Deliverability

Results from using a Dedicated tracking link?

What measurable benefits have you experienced after implementing a Dedicated tracking link? Does Dedicated tracking link cost extra?

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kaila.lawrence
Community Manager
21 days ago
M
Contributor II
MailingContributor II
asked in Analytics and Deliverability

Get analytics reports sent directly to my email inbox

I am trying to have an analytics report sent to my email inbox so that I can see performance at a glance, using this kind of thing: https://www.klaviyo.com/analytics/report/It seems to be that if I schedule a report, it sends me a reminder and I have to visit Klaviyo to see the actual report, which is not what I'm looking for. Is there a way to have the report sent straight to my inbox? 

1
kaila.lawrence
Community Manager
6 days ago
J
Contributor I
Joseph MorganContributor I
asked in Analytics and Deliverability

sending IP

Hello, I have used Klaviyo email for 3 days. I looked up the sending IPs and found the score of those IPs are not that good. What am I trying to say is will klaviyo still assigns me some sending IP addresses with a very low score, resulting in a low delivery rate for my emails if everything on my side is done well?https://senderscore.org/assess/get-your-score/report/?lookup=167.89.55.148&authenticated=truehttps://senderscore.org/assess/get-your-score/report/?lookup=167.89.69.210&authenticated=truehttps://senderscore.org/assess/get-your-score/report/?lookup=167.89.110.137&authenticated=true 

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J
Contributor I
12 hours ago

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