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Problem Solver III
June 1, 2024
Solved

API Product Data, how to link to catalog

Hey There, 

 

I am trying to set up a Product Feed of items that are viewed, or popular viewed items from the API (well event from the API).

 

What I am wondering is how do I link the event to the product catalogs? what value do I need to pass in the viewed product payload to link it to the product feed...

 

Can I use the existing shopify feed and pass the payload with the matching ID (and if so what is the variable needed), or do I need to send a new catalog via the API, and if so how does the catalog match with the event payload?

 

    This topic has been closed for replies.
    Brian Turcotte
    Klaviyo Alum
    June 14, 2024

    Hi @chrisB!

    You’re correct that this isn’t a native feature, so it would require some custom development that is technically beyond the scope of Community/Support - that said, here is our documentation on the requirements for mapping a custom feed:

     

    - Brian

    2 replies

    chrisBAuthor
    Problem Solver III
    June 3, 2024

    I kind of assume I need to i guess either use the shopify_recently_viewed cookie or build a my own __kla_viewed

     

    I would like to i guess build __kla_viewed, but i need to know what I need to map and payload to make it work

    I sometimes know things...
    Brian Turcotte
    Klaviyo Alum
    June 14, 2024

    Hi @chrisB!

    You’re correct that this isn’t a native feature, so it would require some custom development that is technically beyond the scope of Community/Support - that said, here is our documentation on the requirements for mapping a custom feed:

     

    - Brian