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Contributor I
Jul 18, 2024 9:00 PM UTC
Solved

BigCommerce Integration Regarding Browse Abandonment Data Issue

Is there a way that you’re able to set up the widget that’s needed on a website page manually in Klaviyo? I believe the only way I’ve seen it done previously is via a third party or backend team.

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    Taylor Tarpley
    Community Manager
    Jul 19, 2024 8:19 PM UTC

    Hi @Stephaniew, 

     

    Can you share what widget you’re looking to install manually? If you mean install the .js script to track known browser behavior on your website, this is automatically installed when you integrate Klaviyo <> BigCommerce.  

     

    If you mean something else, please let me know and we can try to help!

     

    Thanks for participating in the Community!

    -Taylor

    1 reply

    Taylor Tarpley
    Community Manager
    Community Manager
    Jul 19, 2024 8:19 PM UTC

    Hi @Stephaniew, 

     

    Can you share what widget you’re looking to install manually? If you mean install the .js script to track known browser behavior on your website, this is automatically installed when you integrate Klaviyo <> BigCommerce.  

     

    If you mean something else, please let me know and we can try to help!

     

    Thanks for participating in the Community!

    -Taylor