We’ve been using both the flows create and flow-actions update API endpoints for well over a year. Yesterday, we started seeing HTTP 500s across the board on customer accounts with our integration (Grid & Pixel) installed. The responses for these HTTP 500s have no detail so it seems likely an unhandled exception on the server.
Here are reference failing request callIds that hopefully we can get in front of Klaviyo developers to help point us in the right direction.
Flows create
7731ed6f-9dc7-4e47-8ecb-41fda764959f
9d349115-80ea-4a4b-9a89-a9585716b149
35f4675a-cb89-449e-a230-2b4cca46ff96
d79dee53-aab9-4efc-94c3-2f308ffc0933
Flow action update
2866047d-e93a-432d-92c8-ddde5d22bd9e
274f56fa-61c5-4d81-9d3c-f8888e0b71bf
This is a major disruption to our business and any help is appreciated.
