Is it possible to get and create omnichannel campaigns through Klaviyo API?
Solved
Omnichannel API
+1Best answer by ArpitBanjara
Hey
I am not 100% sure, but Klaviyo launched the Omnichannel Campaign Builder as a single campaign canvas where you can plan, launch, and measure multi-day, multi-message, multi-channel campaigns across audiences and touchpoints. refer here
But this is a UI-based feature. As of now, the developer docs do not expose a dedicated API endpoint for creating these multi-path omnichannel campaign structures programmatically. The API treats each channel campaign separately rather than as a unified omnichannel object.
So practically speaking:
If you want to GET and CREATE individual campaigns per channel (email, SMS, push) via API, that works today. If you're trying to replicate the multi-path, multi-audience omnichannel canvas structure through the API, that's not supported yet.
The best move is to check Klaviyo's developer changelog directly at - https://developers.klaviyo.com/en/docs/changelog_ since they ship API updates frequently, and this is an area that could change.
I hope this helps and thank you for sharing your question here in the community.
Cheers,
Arpit
+37Hey
I am not 100% sure, but Klaviyo launched the Omnichannel Campaign Builder as a single campaign canvas where you can plan, launch, and measure multi-day, multi-message, multi-channel campaigns across audiences and touchpoints. refer here
But this is a UI-based feature. As of now, the developer docs do not expose a dedicated API endpoint for creating these multi-path omnichannel campaign structures programmatically. The API treats each channel campaign separately rather than as a unified omnichannel object.
So practically speaking:
If you want to GET and CREATE individual campaigns per channel (email, SMS, push) via API, that works today. If you're trying to replicate the multi-path, multi-audience omnichannel canvas structure through the API, that's not supported yet.
The best move is to check Klaviyo's developer changelog directly at - https://developers.klaviyo.com/en/docs/changelog_ since they ship API updates frequently, and this is an area that could change.
I hope this helps and thank you for sharing your question here in the community.
Cheers,
Arpit
+13+1 to what
I’ve heard the Klaviyo team is working on the public API for omnichannel (aka multi-message) campaign APIs, which should include the ability to create, update and schedule these programmatically. Hopefully this will be available this spring or summer 🤞
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