"Products that a customer has added to the cart" is not displayed

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Good afternoon! I am new to Klaviyo. I did a custom catalog and abandoned cart shipping integration using the Klaviyo API. The recorded data is correct, but when creating a product feed to track abandoned carts, if I choose the "Custom for each customer" option, then the "Products a customer has added to cart" option is not displayed ” did it ever happen to you? How did they fix it? From already thank you very much.

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Brian TurcotteAnswer

Klaviyo Alum

Hi @Selma!

I see that you asked this question in another thread, so for the sake of organization and visibility, I’m going to link to that here:

Best,

Brian