Back in Stock Flow - Shopify - Variant Image Dynamic Code Not Working

Forum|Forum|4 years ago
July 30, 2022
2 replies
499 views

Hi, I’m trying to add a product image for the Back in Stock flow email. I’m using the new editor and put an image block with the Shopify variant image code found here, but the the image isn’t showing up. I don’t see the image in preview nor do I see it in an email sent via testing out the installation.

I don’t know if the problem could be that the site is not using a free Shopify theme, but the product title dynamic code seems to be working as seen below.

Email preview:

The template:

This topic has been closed for replies.

Best answer by Dov

Hi @lbd,

Thanks for sharing this with our community. Having a non-free theme shouldn’t be impacting this.

Can you confirm you’ve clicked on the image block → browse → dynamic image → pasted variant image ID

Once you paste in the dynamic link for variant image, the image icon should update to look like this (symbol changes and it reads “Dynamic Image” below the tag).

instead of the generic “Configure Image” symbol (since this signifies no dynamic tag has been inserted).

I hope that helps resolve the issue.

DovAnswer

Klaviyo Alum

Hi @lbd,

Thanks for sharing this with our community. Having a non-free theme shouldn’t be impacting this.

Can you confirm you’ve clicked on the image block → browse → dynamic image → pasted variant image ID

Once you paste in the dynamic link for variant image, the image icon should update to look like this (symbol changes and it reads “Dynamic Image” below the tag).

instead of the generic “Configure Image” symbol (since this signifies no dynamic tag has been inserted).

I hope that helps resolve the issue.

DD

L

lbdAuthor

Contributor I

Thank you so much, Dov! That worked.

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