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Contributor I
November 28, 2021
Solved

WooCommerce Integration Unable to access API with credentials specified.

  • November 28, 2021
  • 5 replies
  • 653 views

I have tried many times and emailed the help center and they told me to download and set up the 2.4.2 plugin but I have not fixed my problem yet.

My problem is I can't do WooCommerce Integration, when I do everything according to your instructions then I am called "Unable to access API with credentials specified".
 I hope solution very quickly. you can understand that I am adding some screenshots.

 

    This topic has been closed for replies.
    Best answer by Dov

    Hello @Tahsin Hossain,

    Thank you for sharing this with us.

    I recommend reviewing the entirely of each thread linked below, there are several different potential causes and solutions for this issue:

    Hope that is helpful!

    5 replies

    Dov
    DovAnswer
    Klaviyo Alum
    November 29, 2021

    Hello @Tahsin Hossain,

    Thank you for sharing this with us.

    I recommend reviewing the entirely of each thread linked below, there are several different potential causes and solutions for this issue:

    Hope that is helpful!

    DD
    Contributor I
    December 6, 2021

    I clicked on 3 options and checked with it as per his instructions,https://www.example.com/wp-json/wc/v3/products?consumer_key=my-consumer-key&consumer_secret=my-consumer-secret
    You see, it shows my results.

    please Help me fix it

     

    Dov
    Klaviyo Alum
    December 6, 2021

    Hi @Tahsin Hossain,

    Thank you for this update.

    Based on the issue you’re describing, it sounds like you’re facing a permissions-based issue. 

    Can you confirm that the Klaviyo REST API user has Read/Write permissions set?


    mceclip2.png

     

    This step is also outlined in our help guide on integrating WooCommerce.

    DD
    Contributor I
    December 8, 2021

    I am facing the same issue, did you have any luck in resolving this? Would appreciate any help!

    Dov
    Klaviyo Alum
    December 8, 2021

    Hi @loveshackgiftware,

    In addition to my comment above, did you have a chance to review the threads linked in the best reply to this thread? There are a number of potential solutions outlined there as well.

    DD