Integrations and Reviews

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

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Brian Turcotte
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Brian Turcotte
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Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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1008 Topics

K
Contributor I
kylespacesweetsContributor I
asked in Integrations and Reviews

'Add to Cart' Trigger - button has both ID and class?

I’ve gone through the tutorial, tried the original and both snippers 2 and 3 using the button ID and Class but neither are tracking Add to Carts. My button has both ID and Class. When I click the button Chrome highlights the Class code so I assumed it was that at first.Do I need to have Snipper 1+snipper 2 or 3? Which should I use? I’ve tried all combinations.Thanks!

3
Brian Turcotte
Community Manager
7 days ago
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Contributor II
PhantasieArtsContributor II
asked in Integrations and Reviews

Images are broken on the Featured Reviews Carousel after updating product images in Shopify

After updating my product images in Shopify, the images in the Featured Reviews Carousel show as broken. The images are showing correctly in the preview while editing the shopify page, but fail in the browser. Clearing the browser cache and history does not fix the issue, which is happening in both Chrome and Safari.

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Sujal
Problem Solver IV
17 days ago
S
Contributor I
sjeuphoriaContributor I
asked in Integrations and Reviews

Reviews aren't showing as Verified

We’ve used the flow to request product reviews from customers after they purchased but they are not showing up as verified purchases when the review is published in Shopify or in the CSV. Does anyone know what I can do to check for user error on my part, and hopefully resolve the issue for future ratings and reviews? Thank you!

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S
Contributor I
6 days ago
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Contributor I
haunguyenContributor I
asked in Integrations and Reviews

How can I show emails like SMS to the checkout?

I want the conf in consent at checkout in the email area when installing. I want to show Klaviyo Email Sync in the checkout area like the sms conf, is there any way to do that? 

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Taylor Tarpley
Community Manager
4 months ago
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Contributor I
giannisgzContributor I
asked in Integrations and Reviews

Klaviyo GTM server side question

Hi. We are setting up server side GTM.In Klaviyo events card there are:Private APIEmailKlaviyo User IDetc.All good but what is the Klaviyo User ID and what we need to put there?Anybody done this? 

1
Brian Turcotte
Community Manager
7 days ago
EmiliaR
Contributor I
EmiliaRContributor I
asked in Integrations and Reviews

Facebook integration - Audience

 Anyone have this issue? When integrating facebook I am not let able to create a custom audience. Any suggestions where I can find that information? Thank you 

1
Casperackermann
Problem Solver III
26 days ago
A
Contributor I
asenouciContributor I
asked in Integrations and Reviews

Product Reviews (Review Summary and Media) - Photos not appearing in shopify product review summary

Good day technical team,I hope this post find you well.I recently encountered an issue with the product page, and particularly with the Review Summary!I am currently using Shopify (pipeline theme), and it seems that the photos from the posted reviews are no longer appearing in the summary section of the product review app. as shown in the screenshot provided down below. I have tried the solutions in following order:Turn off Klaviyo from shopify (Apps embedded section). Verified if the reviews with images are published. I can confirm they are published. Switching off and on the image option from the review summary and media section adding a new block from the template section from Shopify, and adding the product review app.However, there has not been any changes to resolve this issue. I believe the issue appeared after I made changes to the Flow settings for review requests, however, I am uncertain if the changes I made on the Flow settings for review requests has caused the issue. Kind

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A
Contributor I
12 days ago
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Contributor I
LukecbContributor I
asked in Integrations and Reviews

Wocommerce newsletter subscription checkout

Hello,I deployed the Klaviyo plugin on the elabela.cz woocommerce website. The newsletter subscription is not displayed at the checkout.Can you help me?Thank you

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Brian Turcotte
Community Manager
2 months ago
A
Contributor I
annabelle_r95Contributor I
asked in Integrations and Reviews

Merging emails + data from multiple questionnaires in Jotform

Hi there, We have 3 Jotform questionnaires that will be collecting data and customer information that we want to send to Klaviyo. Form 1 is so we can capture customer data and email even if they don’t sign up. Form 2 is additional information that we do not ask for the email on. Then the final form is payment. My question is, if the customer uses the same email in form 1 and form 3, will this merge this customer in Klaviyo? Also, as we don’t have any contact/information collected in form 2 - can this information feed through? We are tracking submission id in Jotform. Thanks

1
Brian Turcotte
Community Manager
1 month ago
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Contributor II
Luke T.Contributor II
asked in Integrations and Reviews

Exporting reviews not working?

I can’t seem to export reviews anymore. Klaviyo used to let us download the CSV file directly through the website portal but now it requires you to open an e-mail download link that they send to you.Unfortunately, the e-mail download link does not work and it only comes up with an empty file with the titles of the fields but nothing else in it.Does anyone else have this issue or know a fix?Regards,Luke

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L
Contributor II
11 days ago
I
Contributor I
ifightcodeContributor I
asked in Integrations and Reviews

Shopify Integration API deprication

Hi community,I am currently using a buit-in app that integrates Shopify with Klaviyo. Recently, I have been receiving warnings related to the usage of the V1 API. As the original setup was not developed by our team, I am unsure of how to proceed with migrating to V2.Could anyone kindly provide a guide or any advice on how to make this transition smoothly? Your assistance would be greatly appreciated.Thank you in advance for your time and help.

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Ashley I.
Partner - Gold
1 day ago
E
Contributor I
ejensen1978Contributor I
asked in Integrations and Reviews

Abandoned cart email not requiring Ship-To address in Woocommece

Hi all-Right now I have a bit of an issue the abandoned cart flow is sending the email to the customer and they are able to order without a ship-to address which then bypasses the shipping fee. I am currently using Woocommerce and Flux Checkout. Thoughts on this?

1
Brian Turcotte
Community Manager
4 months ago
R
Contributor I
RPDContributor I
asked in Integrations and Reviews

Facebook Lead Ad

Since we aren't able to subscribe lead ads to both email and sms via the facebook/meta integration, how can I get the lead ad submissions into both our SMS and Email lists? Is my best option to turn off double opt in for email, and subscribe the lead ad submissions to SMS so they get the opt in text? 

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R
Contributor I
1 day ago
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Contributor II
jyl912Contributor II
asked in Integrations and Reviews

Hiring someone to set up a dynamic Instagram feed in my Klaviyo template

I’m hiring someone to fulfill this task for me: “𝐓𝐨 𝐚𝐜𝐡𝐢𝐞𝐯𝐞 𝐚 𝐝𝐲𝐧𝐚𝐦𝐢𝐜 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 𝐟𝐞𝐞𝐝 𝐢𝐧 𝐲𝐨𝐮𝐫 𝐊𝐥𝐚𝐯𝐢𝐲𝐨 𝐞𝐦𝐚𝐢𝐥 𝐭𝐞𝐦𝐩𝐥𝐚𝐭𝐞, 𝐢𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐞 𝐚𝐧 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 𝐀𝐏𝐈 𝐭𝐨 𝐟𝐞𝐭𝐜𝐡 𝐫𝐞𝐚𝐥-𝐭𝐢𝐦𝐞 𝐜𝐨𝐧𝐭𝐞𝐧𝐭. 𝐔𝐭𝐢𝐥𝐢𝐳𝐞 𝐇𝐓𝐌𝐋 𝐭𝐨 𝐞𝐦𝐛𝐞𝐝 𝐭𝐡𝐞 𝐟𝐞𝐞𝐝 𝐰𝐢𝐭𝐡𝐢𝐧 𝐭𝐡𝐞 𝐭𝐞𝐦𝐩𝐥𝐚𝐭𝐞 𝐝𝐲𝐧𝐚𝐦𝐢𝐜𝐚𝐥𝐥𝐲, 𝐞𝐧𝐬𝐮𝐫𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐞𝐦𝐚𝐢𝐥𝐬 𝐝𝐢𝐬𝐩𝐥𝐚𝐲 𝐭𝐡𝐞 𝐥𝐚𝐭𝐞𝐬𝐭 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 𝐩𝐨𝐬𝐭𝐬.” What permissions do they need in Instagram to complete this work? I logged into my Meta Business Suite, and they’ve asked me to grant them access to all of the tasks listed in this photo below. Does this seem right?    

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Brian Turcotte
Community Manager
4 months ago
T
The Lilley LineNew Member
asked in Integrations and Reviews

Matching image color to background color

Hi Klaviyo --I would like to know if I can choose a background color to match a color in my image.  I don’t have any color codes.  I am hoping that I can hover over the image, and your software will read and mimic a color from the image that I have uploaded to Klaviyo email draft.Thanks, Stephanie  

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DavidV
Partner - Gold
23 days ago
M
Contributor I
MG82010Contributor I
asked in Integrations and Reviews

Question: Custom Product feed

I'm seeking a method to create a product feed that tailors recommendations based on previous purchases. For instance, if someone buys a t-shirt in size L, I'd like to display other shirts available in size L. Similarly, if a customer purchases a table, I'd like to suggest chairs that complement the table.Has anyone had experience with setting up product feeds with this personalized approach?

1
Brian Turcotte
Community Manager
21 days ago
A
Problem Solver I
abhijithvsProblem Solver I
asked in Integrations and Reviews

How to change Logo for OAuth 2.0 ?

Hey Klaviyo Community and Team,I have created an OAuth client in www.klaviyo/com/oauth/client and generated a Client ID and Client Secret and used the same to connect to Klaviyo from my app. But whenever I do so, I am getting the default OAuth 2 logo in the Authorization page and I couldn’t find where I can change this logo to my customized logo. Can anyone help ?The Image Logo here​​ 

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A
Problem Solver I
6 days ago
R
Contributor I
Rob JContributor I
asked in Integrations and Reviews

My imported reviews have disappeared

Hi all,We’re very new to Klaviyo and are still getting set up. We previously used the Judge.Me app so I imported all our reviews from Judge.me to Klaviyo and all was well. Until yesterday. For some reason all our imported reviews seem to have disappeared. Should I just re-import?Wondering if anyone had had a similar issue.Regards,Rob J

1
Brian Turcotte
Community Manager
21 days ago
E
Problem Solver I
Edmar CruzProblem Solver I
posted in Integrations and Reviews

Subscribe Profile Response Response 1

Hi, Got the Subscribe Profile working with the response of 1 but I saw on Klaviyo Subscribe List the created profile does not appearing.? Any Ideas?

2
E
Problem Solver I
5 months ago
A
Contributor I
AzimehContributor I
asked in Integrations and Reviews

Reviwe request- Klaviyo + Reviwes.io

We have created a 'Request Review' flow and inserted a dynamic link from Rewive.io for product reviews into the email. The Trigger is a fulfilled order without any Filter. There is a Waiting for 12 days, and after 12 days, the Email should be sent. Unfortunately, the email is not being sent. However, the count of the waiting list is increasing, and the Flow has been Live for more than 12 days. Do you have any idea what the problem could be? Thank you."

1
Brian Turcotte
Community Manager
13 days ago
M
Contributor I
m.kechkhoshviliContributor I
asked in Integrations and Reviews

Unknown error occurred. Check that your WSDL link is correct

I am getting “Unknown error occurred. Check that your WSDL link is correct” when integrating Marketing cloudI am taking the WSDL link from Salesforce company settings as its described, but I keep on getting this error. 

2
Brian Turcotte
Community Manager
13 days ago
eMeg
Problem Solver I
eMegProblem Solver I
posted in Integrations and Reviews

'See it in Use' Help Center Idea

Klaviyo has a wide enough customer base that I feel like this is likely possible for most features - was looking at some of the RSS feed documentation, and noticed one of the screen grabs in the article showed a ‘Zendesk’ feed title. I’d love it if these articles could link out to case studies or actual customer sites / email examples of how they use a certain feature, and what purpose the feature serves for them, etc. I know a lot of companies keep things close to their chest, but I’m sure there are plenty of others who wouldn’t mind showing off some of their clever integrations!

2
eMeg
Problem Solver I
1 month ago
H
Contributor I
HannuContributor I
asked in Integrations and Reviews

WooCommerce integration doesn't work with "Simple JWT Authentication" enabled

Our WooCommerce store requires Simple JWT Authentication plugin (https://github.com/jonathan-dejong/simple-jwt-authentication), but the Klaviyo integration doesn’t work when that plugin is enabled. If I temporarily deactivate JWT, I can connect to Klaviyo but after enabling the JWT plugin Klaviyo shows error message “Klaviyo is no longer authorized to connect to WooCommerce.” Is there any way to fix this? Other third party integrations work with JWT enabled.

1
Brian Turcotte
Community Manager
7 days ago
S
SusmitNew Member
asked in Integrations and Reviews

Klaviyo Salesforce CRM integration

Currently, Klaviyo syncs one metric with Salesforce CRM: Became Lead, says the documentation. Does it present a limitation? Does it mean that I can’t view a lead’s subsequent journey (e.g., converted to opportunity, became a customer) in Klaviyo? Please help! 

1
Brian Turcotte
Community Manager
1 day ago
T
Contributor I
tknukasContributor I
asked in Integrations and Reviews

Make.com Klaviyo Filter not working [400] Invalid filter provided.

I feel like I've tried everything. I'm now to No Code and I'm struggling to get my filter to work. My scenario is created to pull information from memberstack to Webflow and then Klaviyo whenever their profile is updated. I’m using the search list moduleI have tried ?filter=contains(email,{{dynamic email}}) and have also tried ?filter=equals(email,"dynamic email"). I have also tried without the “” I still get the [400] Invalid filter provided. What am I doing wrong? or is there a better way of doing this?  

1
Brian Turcotte
Community Manager
1 day ago

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