Add to cart recovery email

Forum|Forum|1 year ago
September 24, 2024
1 reply
32 views

Forum|alt.badge.img

+1

Edoardo
New Member

We encountered this problem with the abandoned cart recovery emails.

Opening the email from IOS, what happens is that if the default browser is not selected when you click to resume the cart on the shop you see the empty cart.

Here the video:

https://vimeo.com/1012488704?share=copy#t=0

Has anyone ever had this issue and knows how to fix it so that the cart opens correctly with products from all browsers?

Forum|alt.badge.img

+33

Maxbuzz
Partner
Forum|Forum|1 year ago
September 26, 2024

Hello @Edoardo Could you please copy and share the links from Safari and the other link that you opened in the video?

https://theforms.pro

Like